Seaton tramway wins welcome accolade

East Devon’s, Seaton Tramway is the only attraction in Devon to be awarded the Welcome Accolade.

VisitEngland’s Welcome Accolade is awarded to those attractions that give visitors a genuinely excellent welcome to their attraction. This will go to those teams who go the extra mile to ensure their visitors are well looked after and get the most out of their visit.

Steve Waite, Commercial Manager at Seaton Tramway said:

“Winning the Welcome Accolade is no small feat; it is recognition of the tireless efforts of the entire team at Seaton Tramway to not only maintain but elevate the standard of welcome and care they extend to each visitor”.

Seaton Tramway stands tall among other attractions across England, showcasing that a combination of enchanting natural and industrial heritage paired with impeccable customer service can create an experience that resonates deeply with visitors. This accolade continues to prove Seaton Tramway is a Devon top and must-visit attraction for both locals and tourists, encouraging them to explore Devon through a journey back in time.

The accolades, awarded to 91 attractions across England, recognise all aspects of the visitor experience and are awarded in five categories including ‘Hidden Gem,’ ‘Best Told Story,’ ‘Quality Food and Drink,’ ‘Welcome,’ as well as ‘Gold’ for all round top scoring attractions.

Attractions have received accolades based on the scores they obtained following their annual VisitEngland Visitor Attraction Quality Scheme assessment.

VisitEngland Director Andrew Stokes said:

“These accolades are a testament to the outstanding experiences and customer service that attractions in England give visitors. They also recognise different aspects of the visitor experience with attractions who really go the extra mile, whether it’s offering exceptional food and drink or magical storytelling. The attractions honoured today go out of their way to make visits memorable, creating reasons for people to travel to new locations, also boosting local economies across England.”

Now in their ninth year VisitEngland’s Visitor Attraction Accolades are available to participants of the VisitEngland Visitor Attraction Quality Scheme across a range of tourism attractions from historic houses, gardens, country parks and farm attractions to galleries, museums, churches and cathedrals. Participating attractions are supported by a network of highly trained and experienced assessors who advise them on improving and promoting the quality, accessibility and sustainability of their offer.  Winning attractions can display the accolade logo at their attraction, online and in their marketing materials.  

VisitEngland Advisory Board (VEAB) member Fiona Pollard is also today speaking at the 2023 Visitor Attractions Conference (VAC) at the QEII conference centre in Westminster, London, putting the spotlight on England’s outstanding attractions.  Lady Victoria Borwick, VEAB Chairman, will also be in attendance.

Tourism is one of England’s largest and most valuable industries, supporting hundreds of thousands of businesses, employing about 2.6 million people and, in 2022, generating £66.3 billion in domestic visitor spending.

See the full list of attractions to receive VisitEngland Visitor Attraction Accolades here:

Find out more about the VisitEngland Visitor Attraction Quality Scheme here:

gull 1 gull 2
11th October, 2023
by Seaton Tramway

Other News


* indicates required
/ ( mm / dd )