Jobs

Would you like to be a part of a Devon Top Attraction, with award-winning customer service?!

Check out our current vacancies listed below, or why not think about volunteering at Seaton Tramway

Apprenticeship - Admin and Marketing Assistant

An exciting opportunity to join the team at Seaton Tramway’s Riverside Depot, supporting the Commercial Manager and the Marketing Manager and developing a wide range of customer service, admin and marketing skills.

This is a busy and varied role at our offices situated alongside the River Axe estuary. Working with the Commercial Manager you will develop communication and customer service skills, learn how to deal with customer queries, make bookings, check and answer emails and learn about stock control and ordering for our station shops and cafes. You will also support the Marketing Manager to write social media posts, press releases, liaise with the press and media and work on creative marketing projects to promote the Tramway’s activities and events. You will have opportunities to take part in training courses with other staff members and volunteers and you will be able to spend time at our stations to learn how the commercial side of the business works in practice. There will also be opportunities to accompany the Marketing Manager to trade fairs to showcase the Tramway and make new industry contacts, as well as supporting him with the planning and marketing of our regular activities such as Dino Tram, Pirate Tram, Fairy Tram and our highly popular Polar Express Tram Ride at Christmas. From summer 2022 the Tramway will also be hosting the Natural Seaton Festival and you will be involved in marketing for that event. Good communication and great team work is key for this role as you will be working closely with staff and volunteers from the Engineering, Operations and Learning and Activity Teams as well as station staff.

Location: Riverside Depot, Harbour Road, Seaton

35 Hours per week.

This is a Business Administration Apprenticeship, delivered in partnership with Exeter College

For a full job description and application please contact our Commercial Manager, Steve Waite - 01297 20375 or by email

Closing Date: 27th August 2021

Our Recruitment Process

Making an application:

Seaton Tramway is a Disability Confident Committed employer and welcomes applications from disabled people. If disabled applicants meet the minimum essential criteria for the job, they will be offered an interview and reasonable adjustments will be made where necessary to make the interview process accessible.


 If you are interested in one of our advertised roles, you should contact Steve Waite, our Commercial Manager, by telephone on 01297 20375, by email at [email protected] or by letter to Steve Waite, Seaton Tramway, Riverside Depot, Seaton, Devon EX12 2NQ, to ask for more information and an application form.

 

You can ask for an application form to be sent by email or post, or alternatively, you can arrange to pick one up from one of our stations.

 

Please let us know if you require additional support to complete the application, or require it in large print.

 

We accept applications electronically (scanned and emailed) as well as paper versions. For disabled applicants, we are also able to accept recorded video applications.

Interviews:

We aim to shortlist within one week of the closing date. We will contact you by email as soon as possible after this to let you know if you have been shortlisted for an interview. If you would prefer to be contacted by telephone or letter please let us know in your application.

If you need any help or adjustments to enable you to attend an interview, please let us know.

The interview panel will normally be made up of between one and three individuals. 

All applicants will be notified of the outcome within one week of the final interview.  A formal job offer will be sent by post to the successful applicant.