Seaton Tramway Staff completes Inclusivity and Accessibility Training
Seaton Tramway, a popular tourist attraction in East Devon, is proud to announce that its staff has completed inclusivity and accessibility training sessions. The programme, which was developed in collaboration with disability advocates and accessibility experts, aims to provide the staff with the necessary skills and knowledge to make the tramway more accessible and inclusive for all visitors.
The disability and inclusivity training is part of Seaton Tramway's ongoing commitment to providing an enjoyable and inclusive experience for all visitors. The training came in four sessions and covered a wide range of topics, including disability awareness, communication, physical access, and customer service. The programme also included practical exercises and scenario-based training to give the staff hands-on experience in dealing with different accessibility needs.
"We are delighted to have completed the inclusivity and accessibility training," said Nicola Stone, Learning & Activity Manager at Seaton Tramway. "At Seaton Tramway, we strive to provide a welcoming and accessible environment for all visitors and this training has equipped our staff with the knowledge and skills they need to achieve this goal. We are committed to creating a culture of inclusion and accessibility and we look forward to welcoming visitors with a wide range of accessibility needs."
Seaton Tramway's inclusivity and accessibility training has been well-received by staff, who have praised the training for its practical and informative content. The Tramway won the Accessible & Inclusive tourism award at the Devon Tourism Awards in both 2022 & 2023.
Seaton Tramway is now looking forward to implementing the knowledge and skills gained from the disability and accessibility training programme to make the tramway more accessible and inclusive for all visitors.
You can find out more about Accessibility at Seaton Tramway by visiting tram.co.uk/accessibility