Meet & Greet Duties:
Quality customer service to all our visitors & colleagues, excellent communication skills in order that we give a personal service to all our visitors, welcome and meet coaches (pre-booked & ad hoc) direct them to the ticket desk at Seaton, advise them of their driver, ask the organiser to pay at the ticket desk. Daily visitors – questions regarding fares, journey, toilets, where does the tram go, etc. Visitor inquiries and complaints dealt with satisfactorily. Training to be given.