Volunteer at Seaton Tramway

Volunteer at Seaton Tramway!

Become a member of our award winning team and be a part of one of Devon's Top Attractions and Heritage Railways. There are lots of volunteer opportunities at Seaton Tramway, from meet & greet, to engineering to tram driving!

This is what the Tramway’s volunteers say are the benefits of volunteering:
Through volunteering at Seaton Tramway you can:

  • Build your confidence
  • Learn new skills
  • Use existing skills
  • Meet new people and make new friends
  • Achieve something worthwhile
  • Keep fit and active
  • Boost your happiness and well-being
  • Improve your CV
  • Help you find employment
  • Gain a sense of purpose

Volunteers can carry out a number of duties in the company. Duties include:

  • Tram driving: subject to passing an initial assessment and medical, and then the driver training course, passed out drivers are required to carry out a minimum of 21 days driving per year. 21 days is the absolute bare minimum, and the company are ideally looking for volunteers who can exceed this.  From a Company’s perspective, it is more beneficial to employ a volunteer who can offer one day a week throughout the whole season rather than several separate week stints. Driving shifts are normally between 5 & 6 hours long and vary throughout the season depending on the service frequency operated and will include both weekday and weekend work.

Applications for Tram Driving are CURRENTLY OPEN
Due to the nature of the position & training involved we cannont accept applications for this role at anyother time of year.

            The Initial Assessment & Driver Training Course:  An initial assessment will be carried out to determine suitability of the applicant. Upon successful completion of  this,  the Driver training is normally two weeks long, additional training and re-tests/assessments are done annually.

            Driver commentary & public speaking is a very important part of the role of tram driver, so applicants need to be comfortable with this.

            A short Personal Track Safety tutorial and exam will be included early on in the training.

APPLY NOW: CLICK HERE

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  • General Duties: This work involves tram cleaning, litter removal from track and terminus areas, assisting with movement of shop stock and any other items between sites.
     
  • Engineering Duties: any craft skill – that is used in our workshops mainly mechanical, electrical and carpentry/joiner – all volunteers are employed at the discretion of the Engineering Manager and must be able to prove competency through Educational Qualifications and/or experience.

APPLY NOWCLICK HERE

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  • Meet & Greet Duties: quality customer service to all our visitors & colleagues, excellent communication skills in order that we give a personal service to all our visitors, welcome and meet coaches (pre-booked & ad hoc) direct them to the ticket desk at Seaton, advise them of their driver, ask the organiser to pay at the ticket desk. Daily visitors – questions regarding fares, journey, toilets, where does the tram go etc. Visitor enquiries and complaints dealt with satisfactorily. Training to be given.

APPLY NOW: CLICK HERE

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  • Shop & Station: quality customer service to all our visitors & colleagues, excellent communication skills in order that we give a personal service to all our visitors. Assist station manager in the gift shop with stocking up of shelves, pricing of stock, ensuring a clean, tidy and efficient environment for staff and visitors. To have a working knowledge of all products available in Seaton Tramway. Any other reasonable task within the competence of the volunteer. Visitor enquiries and complaints dealt with satisfactorily. Training to be given.

APPLY NOW: CLICK HERE

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  • Tramstop Café, Colyton & Claudes Café, Seaton: quality customer service to all our visitors & colleagues, excellent communication skills in order that we give a personal service to all our visitors. Day to day serving visitors with their catering requirements. Housekeeping duties including the dishwasher. Dealing with visitor’s enquiries and complaints satisfactorily. Ensuring a clean, tidy and efficient environment for staff and visitors. To have a working knowledge of all products available in Seaton Tramway.   Any other reasonable task within the competence of the volunteer. Training to be given.

APPLY NOW: CLICK HERE

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Contact us today

01297 20375 [email protected]

Tramstop Cafe
Drive A Tram
Brochure